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FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
What is digiRAMA?
digiRAMA
is a music download site where you can purchase songs & albums from top selling local and international artists.
What kind of payment can I use?
Credit Card - We accept the following credit cards:
Bank Payment
digiRAMA Credits
digiRAMA Card
Can I use digiRAMA outside New Zealand?
You can browse
digiRAMA
from anywhere in the world but you will not be able to make any purchases. Due to licensing restrictions,
digiRAMA
content is only available to customers who reside in New Zealand.
Why is the option to pay by digiRAMA credits greyed out on the Payment Options page?
The option to pay by credits will be unavailable if you have insufficient credits to complete the purchase; or you have products in your order.
Why is the option to pay by Credit Card greyed out on the Payment Options page?
The option to pay by credit card will be unavailable if your order total is less than $1, as that is the minimum amount that can be processed. In this instance you may want to consider adding another item to your order or perhaps purchase some
digiRAMA credits.
Why are some songs missing from an album?
The albums on
digiRAMA
contain all of the individual tracks that have been cleared for digital release on that album by the record company. In some cases, certain tracks on an album available in stores may not be cleared by the record company for digital release so will not appear in the album's track details, or different versions of a track may have been placed on the album by the record company for digital release.
Why does it say 'Add Tracks To Cart' instead of 'Add To Cart' on some albums?
In some cases the record company does not allow the purchase of all tracks from an album as a single unit (at the album price). In this instance you can only purchase the individual tracks at the track price.
Also, where an album has a low number of tracks, the sum of the track prices may be less than the album price so it is more cost effective for you to purchase the tracks individually. We've made this simple via the 'Add Tracks To Cart' button.
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